Sunday, January 31, 2010

A weekend with the Guillens: White Sox Fest 2010

Last weekend, my brother Arie and I, were invited to spend the weekend with the Guillens at the Palmer House Hotel in Chicago, where the Sox Fest 2010 took place. When it comes to having a good time, I must admit it, it happens with the Guillens.


Arie Akinin and Ozzie Guillen

Arie had joined them a day earlier, so when I got to the hotel on Friday I asked him to meet me in the lobby and show me around a bit. Everywhere we went, people would say "there goes Ozzie's body guard, Arie"! I couldn't believe my ears, eyes... In less than a day he was almost as famous as Ozzie.

Arie with Jerry Reinsdorf, owner of the White Sox and Bulls

Anyways, I greeted Ozzie and Ibis, his wife, and later on their kids, Ozzie Jr, Oney and Ozney. What an amazing family I must say- the love in the air, the spice in their speech, the comedy in their dialogue, the kindness in their home, all come out to light seconds after you meet them.



With the Guillen Family at Brazzaz

To sum the weekend in a blog post would be a very difficult post. From renting out night clubs and partying all night with Ozzie Guillen and Freddy Garcia, dining at the finest places, munching with the top players at the PH of the Palmer House... to a warm good-bye, this is definitely a weekend my brother Arie and I will not forget...

Minnie Minoso (First African American Player in 1951 in Chicago) and David Akinin

By the way, you should all be on the lookout for the acclaimed www.ozzietalks.com !


Ozzie Jr. Guillen, Arie Akinin, Oney Guillen
David Akinin, Freddy Garcia, Gledys Garcia

____, Freddy Garcia, Arie Akinin, Pitching Coach, Ozzie Guillen

Thursday, January 21, 2010

The Tel Aviv Cluster

Jews are a famously accomplished group. They make up 0.2 percent of the world population, but 54 percent of the world chess champions, 27 percent of the Nobel physics laureates and 31 percent of the medicine laureates.

Jews make up 2 percent of the U.S. population, but 21 percent of the Ivy League student bodies, 26 percent of the Kennedy Center honorees, 37 percent of the Academy Award-winning directors, 38 percent of those on a recent Business Week list of leading philanthropists, 51 percent of the Pulitzer Prize winners for nonfiction.

In his book, “The Golden Age of Jewish Achievement,” Steven L. Pease lists some of the explanations people have given for this record of achievement. The Jewish faith encourages a belief in progress and personal accountability. It is learning-based, not rite-based.

Most Jews gave up or were forced to give up farming in the Middle Ages; their descendants have been living off of their wits ever since. They have often migrated, with a migrant’s ambition and drive. They have congregated around global crossroads and have benefited from the creative tension endemic in such places.

No single explanation can account for the record of Jewish achievement. The odd thing is that Israel has not traditionally been strongest where the Jews in the Diaspora were strongest. Instead of research and commerce, Israelis were forced to devote their energies to fighting and politics.

Milton Friedman used to joke that Israel disproved every Jewish stereotype. People used to think Jews were good cooks, good economic managers and bad soldiers; Israel proved them wrong.

But that has changed. Benjamin Netanyahu’s economic reforms, the arrival of a million Russian immigrants and the stagnation of the peace process have produced a historic shift. The most resourceful Israelis are going into technology and commerce, not politics. This has had a desultory effect on the nation’s public life, but an invigorating one on its economy.

Tel Aviv has become one of the world’s foremost entrepreneurial hot spots. Israel has more high-tech start-ups per capita than any other nation on earth, by far. It leads the world in civilian research-and-development spending per capita. It ranks second behind the U.S. in the number of companies listed on the Nasdaq. Israel, with seven million people, attracts as much venture capital as France and Germany combined.

As Dan Senor and Saul Singer write in “Start-Up Nation: The Story of Israel’s Economic Miracle,” Israel now has a classic innovation cluster, a place where tech obsessives work in close proximity and feed off each other’s ideas.

Because of the strength of the economy, Israel has weathered the global recession reasonably well. The government did not have to bail out its banks or set off an explosion in short-term spending. Instead, it used the crisis to solidify the economy’s long-term future by investing in research and development and infrastructure, raising some consumption taxes, promising to cut other taxes in the medium to long term. Analysts at Barclays write that Israel is “the strongest recovery story” in Europe, the Middle East and Africa.

Israel’s technological success is the fruition of the Zionist dream. The country was not founded so stray settlers could sit among thousands of angry Palestinians in Hebron. It was founded so Jews would have a safe place to come together and create things for the world.

This shift in the Israeli identity has long-term implications. Netanyahu preaches the optimistic view: that Israel will become the Hong Kong of the Middle East, with economic benefits spilling over into the Arab world. And, in fact, there are strands of evidence to support that view in places like the West Bank and Jordan.

But it’s more likely that Israel’s economic leap forward will widen the gap between it and its neighbors. All the countries in the region talk about encouraging innovation. Some oil-rich states spend billions trying to build science centers. But places like Silicon Valley and Tel Aviv are created by a confluence of cultural forces, not money. The surrounding nations do not have the tradition of free intellectual exchange and technical creativity.

For example, between 1980 and 2000, Egyptians registered 77 patents in the U.S. Saudis registered 171. Israelis registered 7,652.

The tech boom also creates a new vulnerability. As Jeffrey Goldberg of The Atlantic has argued, these innovators are the most mobile people on earth. To destroy Israel’s economy, Iran doesn’t actually have to lob a nuclear weapon into the country. It just has to foment enough instability so the entrepreneurs decide they had better move to Palo Alto, where many of them already have contacts and homes. American Jews used to keep a foothold in Israel in case things got bad here. Now Israelis keep a foothold in the U.S.

During a decade of grim foreboding, Israel has become an astonishing success story, but also a highly mobile one.

Source: DAVID BROOKS is as an op-ed columnist for the NY Times

Thursday, January 7, 2010

The Land of Gold, Milk and Honey

This past winter holiday season, I embarked on my first trip to Israel through the Jewish Learning Exchange Program. The experience is ever reminiscent in my mind, the memories flow from corner to corner-this one's going to be an unforgettable one!

Every step I took in 'the land' felt like recreating history... I heard once more the stories about the exile, the battle between David and Goliath, the creation and destruction of the temples, and many more. Yet, this time the stories were filled with evidence, with sites to see, rocks to touch, remnants to put together.

The array of feelings felt throughout the 3 weeks is inexplicable through a blog- the energy that flowed, the excitement that drove- all things I'd never felt before.

With cousin Paul Levi and his son Asaf

At the City of David

Wall of Lament

Tito Isaac Benarroch, Tita Luna y Tito Alberto Benzadon


Thursday, December 17, 2009

Adios a un viejo amigo... desde Jerusalem

Hace unos dias me entere de la tragica partida de un amigo del alma- David Daniel. El y yo, eramos como grapa y engrapadora: juntos para todos lados, y con nuestra union traiamos mas union. Los payasos, los romanticos, los echadores de broma, los cantantes, los poetas: el Duo David.

Cuando primeramente me entere de la noticia, una pelicula de experiencias paso por mi cabeza. Estas mismas me han perseguido por los ultimos dias ayudandome a apreciar lo grande que era.

Despues de haberme mudado a los Estados Unidos, David Daniel y yo perdimos contacto, hasta hace como un ano. Me acuerdo de finalmente haber hablado con el por facebook:

Me dijo: "voy a empezar administracion de empresas en la universidad santa maria! pero eso de la beca esta muy bueno chamo, tu te la mereces! mis hermanos estan bien! muy bien, tengo uno nuevo! el menos de 3 añit...os! el que sale conmigo en la foto! es tremendo pero se le quiere, y a mi mami bunisimo como siempre en lo suyo! el catalogo de ropa!y gian mauro tambien esta muy bien q esa era el menor que tu llegaste a conocer!!! mi hermana tambien en lo suyo, es chef! y bueno solo falto yo superarme y crearme nuevas metas!, me encanta lo tuyo, veo que has tenido mucho exito! como estan tus padres! y repito, cuando vienes! cuando voy a tener el honor de beberme algo con el proximo presidente de los estados unidos"

David siempre fue un hombre de y por su familia. Si alguien siempre hablaba de cuanto queria a su hermanito y hermana mayor a la misma vez, era David. A Gian Mauro y Laura capaz los conoci en una o dos ocaciones, pero David Daniel hablaba de ellos como si fueran parte de nuestro grupo. La pena que llevo por dentro es grande al haber perdido este amigo, pero mas aun en saber que su familia a perdido al gran hijo y hermano que el fue...

Un ano despues, hace como dos semanas, me desperte despues de haber tenido un sueno algo extrano, donde el me preguntaba por que teniamos tanto tiempo sin hablar? Al levantarme lo contacte de immediato por facebook y nos volvimos a poner al tanto de nuestras vidas. David ya habia encontrado lo que hace un ano llamaba sus metas- se iria a estudiar a la Universidad de Miami; ya estaba en el papeleo y todo, solo faltaba tiempo. Tiempo que este 13 de Diciembre llego a un fin...

Una experiencia que jamas olvidare con David Daniel: El concurso de Yom Yerushalayim cuando estabamos en 6to grado.

David Daniel y yo nos encontrabamos en clases de computacion en hebreo cuando oimos que esa misma tarde habria una competencia de bailes y canciones, el festival Yom Yerushalayim de Hebraica. David Daniel y yo sabiamos que no teniamos chance de ganar, y que decenas de grupos de todo primaria se estaban preparando desde hace semanas para competir. Sin embargo, llame a mi mama para que nos traiga dos camisas brillantes de mi casa- una vinotinto y una dorada. David Daniel pidio su guitarra! Escribimos una cancion que aun conservo en algun rincon de mi cuarto en nuestro punyo y letra, titulada "Oh Yerushalayim".

Ese dia con gran orgullo y corage nos paramos en el amplio escenario del auditorio de la primaria en Caracas y cantamos nuestra cancion. Que sorpresa nos llevamos cuando nos dieron el 2do premio! Fue un premio de popularidad; nuestros amigos gritaban nuestros nombres y aplaudian fuerte- los jueces vieron como el animo de ese duo llamaba a la gente! Entre ellos me acuerdo sin falta a Aaron Serfaty saltando en el medio de todos y a mi hermano Abraham, quien acababa de salir de clases del liceo y ollo que el Duo David estaba en show!

Ironico capaz que nuestro debut haya sido con una cancion sobre Yerushalayim y hoy me despido de el desde el mismo lugar del cual nuestra cancion habla- Jerusalem. Es mi primera vez en esta tierra, y compruebo lo que nuestra cancion relata- la belleza y harmonia de HaAretz. Escribire una copia entera de la cancion y la firmare con nuestros nombres para ponerla en el muro de los lamentos.

La cancion iba algo asi:

Oh Yerushalayim no llores mas por mi
Oh Yerushalayim te apoyo desde aqui!

Yerushalayim , mi vida
Yerushalayim, mi amor
Yerushalayim, estas en mi corazon

Ahiti ve Yerushalayim va shana she abar
ve raiti eretz, eretz yafa

Yerushalayim, mi vida
Yerushalayim, mi amor
Yerushalayim, estas en mi corazon
...
la termino luego...

Zichronot Libraja David Daniel..

Sunday, November 22, 2009

Second Place at Entrepreneur Idol USA 2009

Every year over 30 teams reach the semi-finals of Entrepreneur Idol USA (http://nuei.net), an elevator, idea pitch competition which provides students with the opportunity to express their innovative vision and creativity. Emphasizing students’ ability to succinctly deliver their business idea and capture the interest of the audience, Entrepreneur Idol hopes to encourage student innovators to pursue their dreams.

I went in with a venture similar to the one that got me to the finals last year- a business dealing with soy. Soy, soymilk, engineering, nutritional programs- all my fathers' passions instilled on to me.

This year, a friend and I pitched a venture in El Salvador: a soymilk production plant that would supply 2,280 cups per day to children in public schools through guaranteed government contracts. The soybeans we'd get from the World Initiative for Soy in Human Health (www.wishh.org), and with my father's mentorship and expertise, we managed to secure a deal for a low-cost, high-tech plant from Prosoya in Canada. The venture would break even in the first month.

We worked hard in putting the business idea together, reaching out to partners and securing contracts, but I think it was the passion that we carried through the rounds that most impressed judges like Emily Miao, PhD from MBHB and Jeff Smith, CEO of Clarity Consulting, one of the main sponsors of the competition.

I, along with three other peers: Pedro Sanchez de Lozada, Rodrigo Blandon and Guimar Vaca Sittic are putting together a business plan to compete at the University of Washington's Global Social Entrepreneurship Competition.

Friday, August 21, 2009

Unos dichos Venezolanos... y sus origenes.

Esto es algo que me consegui hace poco por el internet, que vale la pena compartir. A continuación comparto con ustedes un post acerca de los orígenes de algunos vocablos populares y expresiones criollas, que caracterizan el código lingüístico del pueblo venezolano y, en especial, el del gentilicio zuliano. Zulia, tercer, estado en importancia política y primer productor de crudo de Venezuela. Ubicado en el occidente del país, hace parte de la frontera con Colombía.

Colita: Proviene de la época de la independencia. En las batallas, no habí­an tantas bestias (caballos, mulas, etc.) como soldados, no pudiéndose satisfacer a las demandas de toda la tropa. Así que gran parte de la milicia estaba obligada a cubrir grandes distancias a pie. Por eso, cuando les tocaba subir una pendiente, le indicaban al soldado que iba encima de una bestia: "¡Dame una colita!". En otras palabras, dame permiso para agarrarme de la cola del animal para subir con menos esfuerzo la pendiente.

Corotos: Antonio Guzmán Blanco, tres veces Presidente de Venezuela, gran antizuliano, por cierto, vivió en Francia y quedó muy influenciado por los modos y costumbres de la cultura y civilización gala. Siendo diplomático acreditado en ese país, su mujer se aficionó a las pinturas de un pintor francés, llamado Corots. Luego de terminada su misión, regresaron a Venezuela y se establecieron en la ciudad de Caracas. No obstante, se mudaban con mucha frecuencia y Doña Ana Teresa le indicaba nerviosamente a los obreros que embalaban los enseres: "¡Ciudado con los Corots!". Es decir, con las pinturas de aquel pintor francés. Los obreros fueron deshilachando la palabra y la derivaron en el vocablo que hoy conocemos como Corotos.

Espitao: Esmollejao. Corriendo fuerte. Reemplaza a la palabra inglesa: Speed Out. Ej.: ¡Vergación, salí espitao!.

Gatico: En tiempos de inicio de las actividade petroleras, los comisariatos eran casas de abasto, destinadas a satisfacer a la demanda de los expatriado(a)s. Al lado estaban las puertas gigantescas por donde entraba la mercancía, siendo identificadas con la palabra inglesa: Gates. Los venezolanos y venezolanas instalaron al lado o en los alrededores sus tarantines o abastos y le pusieron "Gaticos" (abasto pequeño). Es común escucharlo en Cabimas, La Cañada, La Rita y Maracaibo. Ej.: ¡Voy a comprar azúcar al gatico!.

Guachimanera:
Vehículo tipo camioneta, dónde anda "El Guachimán" (Watchman: Vigilante en inglés). Propio de la industria petrolera. Era común en Lagunillas, cuando se hacía una travesura escuchar el grito: ¡Ahí viene la guachimanera!".

Hijo de la panadera: En abril de 1769, la Corona Española del territorio colonizado, hoy Venezuela, recibió una inusual protesta: No estaban de acuerdo con el nombramiento de un joven blanco como Oficial de las Milicias, esgrimiendo como argumento la dudosa reputación de éste porque su madre ejercía el oficio de panadera en Caracas. De allí se ha quedado el proverbio o refrán. Ej.: "A mí no me dieron nada porque soy el hijo de la panadera".

Macundales: Para abrir picas, en el proceso de exploración de la industria de los hidrocarburos en Venezuela, se utilizaron unos machetes ingleses de marca Mc and Dale. Los trabajadores, le dieron el nombre de "macundales" y luego a la hora de terminar la faena, decían: "¡Llegó la hora de recoger los macundales!" y así se ha quedado con el pasar del tiempo.

Pichón: Identifica al venezolano que es diligente o cuando se le pide un esfuerzo ( ¡échale pichón! ). Cuando no había acueductos o no había sistemas de distribución del agua, ésta se extraía con bombas manuales que decían en la palanca: "Push On". Esa palabra derivó en pichón y quería decir: "¡Dale a la bomba!".

Monday, August 3, 2009

On The Importance of Being Customer Centric, a Conversation with the VP of Best Buy

As part of my summer at Google, I've had the opportunity to meet countless people that are reshaping and influencing corporate America this decade.

Bill Thompson, the vice president and territory general manager of Best Buy, came to speak to a small group at Google on the focus on customer centricity. The term refers to the orientation of a company to the needs and behaviors of its customers, rather than internal drivers (such as the quest for short term profit). The Best Buy executive led us through an invigorating presentation that presented the company's key Standard Operating Practices (SOPs), values and vision.


"Stack it high and watch it fly" was one of the key phrases that sparked from Thompson's presentation. Best Buy seeks to have it all, and let customers do the rest. "The business was getting far more complicated than we were able to convey to our client," said the Vice President when describing the business model and complexity.

In the early 2000's Best Buy turned massive wheels to focus their main powers on the "customer centricity" model. It's literally all about serving the customer right, customer service- how well are you listening to the customer, and then meeting his needs.

70% of what a store will do is based on SOPs: stores must connect to communities. A great example for Best Buy was the Tech Tax repeal through the "Geek Squad Rally" and their having joined forces with the local people to seek support. Bill Thompson assures that their strategy is centered on grassroots initiatives, benefiting communities.

Customer Centricity's Goals

Donna Fluss puts it best. A major impediment to building a customer-centric organization is the conflicting goals of the primary customer-facing departments: sales, marketing and service. Somehow, in the drive to achieve goals, each department loses sight of customers as people and sees them only as "objects" that need to be optimized. (See Figure above) Clearly, the obvious answer is to shift the focus back to customers and to align corporate goals. The problem is that when some companies have tried to standardize goals, their revenues decreased, customer satisfaction fell and loyalty dropped off, because the three primary customer-facing groups failed to cooperate.

Best Buy encourages its employees to be innovative and eager to bring about ideas through the "Idea Development Summit" every year. Best Buy gives its employees the freedom to make decisions and take action at the local level. One whole market is dedicated to selling Korean fridges in the branches because their community members in those cities happen to be Korean, and one employee was intuitive enough to identify that opportunity and divert from the SOP. Wait till you hear about the branch manager in California who hired 8 full time sign language proficient employees to target the population attending the 70 sign language schools in the area- revenue increased by 27 percent! Finally, Target's "You Spoke, We Listened" campaign surveyed students on what features they needed and Best Buy ordered the computers on those provisions.

It's all about local growth plans, about developing the communities where they're based and adopting those practices on the national level.

He ended the conversation on this note: "Try to satisfy their needs, selling will happen by on its own".

The Model

Promise Phelon wrote a very interesting article on Inc. magazine, titled "Are you really customer centric?"