Today, I decided that I am going to start recording my life experiences - the things that are worth telling and remembering, the ones not worth letting go, but learning from. I'm compiling for that one day, and reading chronologically, to look back and smile. Today, I begin writing about today, and step into tomorrow cramming posts about yesterday, so as to one day be able to compile it all.
Saturday, August 14, 2010
Leadership at Google and Beyond
My return to the BOLD program this summer gave me considerable advantage over my previous summer, as I walked in knowing the company, the culture, and was ready to work, filled with energies that had been inspired by a year of the Ambassador program. The inspiration from individuals at every level- Rosenberg to Roe to Dinsmore, product to sales to hr, gave me the thirst to seek ownership of my projects, and represent Google’s core values as the face of all my exertion by going far and beyond.
Working with the dynamic DSO Consumer Packaged Goods vertical, under Catherine Roe gave me the ability to pitch to clients and be creative in the work I do. I have had the opportunity to do amazing work, be creative, pitch ideas and work hand in hand with the team. For example, an opportunity surged to help the Kraft management team design a full day of learnings and activities for their newly established innovation team, and I raised my hand, spoke-out my interest and jumped straight to the task. This was my opportunity to pitch Google products to Kraft management, while helping them fulfill their adventurous request. This was something that was out of the marketing scope of my internship, but it was new and exciting.
I helped put together a full day event, whereby the participants would visit different small to medium size companies and learn from their case studies to inspire ideas internally. I designed and created an interactive, digital Google map to provide guidance for the Kraft Pub Crawl organized by Google. The map is an interactive interface. The user is able to rate the locales, take notes on the icon's description box about his/her experience, draw lines connecting places and even set routes and directions. I went even farther. I held a tutorial for a VP at Kraft about Cloud Computing, and how we could implement Google Docs, Forms and even Sites for the Crawl, to not only inspire collaboration and communication, but also augment tech-savyness amongst what they hoped to be an innovative team. The list is long- I created iGoogle Marketing Dashboards to help them understand search and prepared a Walmart / Kraft strategy report.
The results were incredible. “Cloud Computing” was the new buzz-word inside of Kraft, they felt at the top of the tech-world knowing that they were implementing this new fashion. Collaboration and communication were unique, and idea sharing was exponential. The Senior VP of Marketing at Kraft emailed Dennis Woodside to thank him for my leadership in the project, and my team applauded my accomplishment as I ameliorated their relationship with Kraft and opened doors that had been locked for some time. Just this past week, I was approached by Hunter PR and Kraft to organize a similar event in New York.
Taking complete ownership of this project showed my ability as a leader and a doer. I was able to help an external team grow stronger, while simultaneously having them adopt Google products and act Googley, by collaborating, thinking of the bigger picture and being open and accessible to the world. This year I return to the University of Chicago as a Google Ambassador for the second time. This summer has taught me many things. Just like I was able to navigate effectively and make things happen at Kraft, I look forward to planting the seeds of Google products in similar ways- from the student who wants to keep his documents online to the school administration that aims to cut costs and integrate email, calendar and other online applications by Going Google. As a leader, I am always in search of a new direction. BOLD has given me mine.
How do you create as many options as you can? A conversation with Lazlo Bock, VP at Google
The following is an excerpt or agglomeration of ideas from a conversation with Lazlo Bock, VP of People Operations at Google, Inc.
The most important thing in your career is to pick your industry carefully. The industry you choose determines how many opportunities you can create for yourself. Following Jonathan Rosenberg’s ideas (another blog post pending on his talk), we all want to catch waves, find industries where there are tons of waves, and find a big one to ride. Technology is ours.
A lot of people say they want to work for nonprofits, since they have passions for things of charitable value. Do it, I’m not saying not to, but chose your priorities in life. You can have a very big scope of impact without staying always in solely nonprofit. As Vice President of People Operations, Lazlo Bock has the power to give millions of dollars in scholarships to touch people.
Pick your company right. “When I was in consulting at McKinsey, I would flip through thick resume books and take out the ones that had impressive companies on their resumes like Google, Goldman Sachs, McKinsey, and focus mainly on those candidates.” When you’re getting started in your career a big company is better. It doesn’t matter what job you have, but the fact that you’re there. Once in, you can find more opportunities for yourself that are better fits given the huge waves of opportunities flowing through everyday.
It doesn’t matter so much what you do, but whom you’re with and what opportunities you create for yourself.
The next important thing is about how you manage yourself. I see careers as managed in ten-year pockets. The first 10 are very experimental, jump from pond to pond, and try companies out, roles, and grad schools. Now, once you hit the 10-year mark you better settle, and excel! It’s like declaring a major. You don’t want to say “I could have gotten there” one day. Become known for that major you choose, the best at it, the expert in the field- have the potential to have real impact and establish yourself.
The other notion about how to manage yourself and your career goes back to an interview Lazlo had at Pepsi. “What are your three core values?” was the question that he got asked. Lazlo fumbled it, but was interested enough to ask Rusty (cool name for a Pepsi exec, ha?) what where his. There’s one that stuck with Lazlo over the years: always go above and beyond, because then they have no choice but to reward you.
One of the things I have been frustrated about is the quality of leaders around me. At McKinsey, they had this thing called obligation of descent. If you disagree, you are obliged to disagree, to stand up and fight back. Leaders should be inspirational, well-versed and truthful. “As a leader I put my money where my mouth is, and strive to build leaders like I envisioned,” he concluded.
Don’t be disappointed in your career at managers, don’t judge too harshly. Leaders are human. You will go from one manager to the next, but focus on the work you do because that is what matters.
Tuesday, June 22, 2010
Google's Zero Moment of Truth
I recall my father, Ysaac Akinin, saying once: "products on the shelves, most likely, don't get a second chance to a first impression." The depth of this statement in the areas of marketing, product diffusion and adoption and general merchandising is unique. Keep this phrase in mind as I go over a consumer's Moment of Truth.
The term "First Moment of Truth" (commonly called FMOT) was coined by Procter & Gamble in 2005 to define the first interaction between a shopper and a product on a store's shelf. This moment was considered one of the most important marketing opportunities for a brand, as P&G asserted -- and others believed -- that shoppers make up their mind about a product in the first few seconds after they encounter that product for the first time. While this first moment of truth is still important, the rise of full internet adoption and increased search engine use often lead to many brand interactions taking place between a consumer and a brand before that consumer ever sees a product on a shelf. This phenomena is what we are calling the "Zero Moment of Truth", or ZMOT.
We've pulled together some data which supports this new phenomenon.
Data from IRI's latest Economic Longtitude 2009 study shows that 83% of shoppers make their purchase decisions prior to entering a store:

We've seen an increase in searches, over time, for Food & Drink, and Beauty & Personal Care:
| Google Insights for Search | |
![]() | Gadgets powered by Google |
SKU proliferation in the marketplace and more complex product ingredients, additives and benefits (i.e. anti-wrinkle, probiotics, acai, stevia) have given consumers more reason to turn to search engines to help them in the decision-making process.
P&G and other companies have started to re-evaluate a brand's true First Moment of Truth. For example, Peter Hoyt, Executive Director of In-Store Marketing Institute, talks about P&G's shift to focus on the notion of "Store Back" -- equivalent to what we are calling the Zero Moment of Truth.
What does ZMOT mean for marketers? It means that marketers need to button up their pull marketing strategies, not only the push strategies, and find ways to connect the two. Marketers need to ensure that a consumer has a consistent and positive experience -- from the Zero Moment of Truth to the point of purchase and beyond -- by getting in front of a consumer with the right brand message early in the process of discovery, and staying there along the way.
(credit: Jenny Liu) This is potentially the second chance to a first impression!
BizInk: The Latin American Challenge in Medellin, Colombia
To begin, we are honored to be the first students in the history of the University of Chicago to obtain the Dean's Fund for Student Life Award twice in the same year.
More than a recount of the competition (which I can talk about at another time and place), this post deserves to highlight Medellin's hospitality above all. My father came along for the trip because he wanted to meet Humberto Fernandez and Margarita Fernandez (unrelated, by the way) to push for the sale of a soymilk production plant for El Programa Para La Ayuda A La Ninez. However, instead of it seeming that he went to sell something to them or start a business with them, it appeared as if they expected their family. We hadn't stepped in Colombian land, and there they were- Humberto, his wife Carmen Beatriz and Margarita, in the airport waiting for us. Behind them, another gentleman, William- a friend's uncle, who had non-egoistically given us accommodations and transportation for the whole trip, as well as his unconditional friendship.
We stayed in a finca in Lomas del Escobero. Stables, the view, the service, the Zorro-style decorations- it was our mansion for a week. The air we breathed those days, the sights we saw every morning and the foods we enjoyed, marked our every second.
The competition was scheduled to start on Wednesday, but I decided to go earlier to become familiar with the people, the place and plan a solid strategy for the rest of the week. The two following days were a mix of sightseeing and meetings with different companies that were going to participate in the challenges. I met with executives of Bancolombia, the VP of Marketing of Suramericana (insurance company) and a Director of Enlace Operative, a Business Process Outsourcing (BPO) company, among other businesspeople affiliated with the companies we were to research a few days later. These meetings gave us a better understanding on how business was handled in Medellin.
We prepared case study responses to live problems of countless companies including conTREEbute, colombiaMODA, Everfit, Levi's, Enlane Operativo and Suramericana. We were faced with expansion, outsourcing, financing, innovating, marketing and consulting challenges. Our team opted by implementing a plan with guerrilla marketing strategies that would have high reach to people and at the same time be cost-effective for the company taking into account the limited budget they had given us at the beginning, for campaigns liek Levi's. In some cases we accuded to executives in the area, like Joe Siegelman, founder of Office Tiger, and today Petro Tiger. Our presentations consisted of different schemes that would allow the companies to grow at a fast rate and at the same time not loose control of their financial statements.
Although we had won most of the challenges, the peer review challenge was something that hampered our chances from the very beginning and something we could not recuperate during the following days. At the awards ceremony I was awarded the "Best Prepared" Individual Award for the International Challenge and our team awarded the 2nd place internationally.We learned the importance of putting networking to practice when one is in a new environment. We met people, we worked under stress, early in the mornings until late at night.
Humberto and Carmen Beatriz treated us better than one would expect to be treated by their family. In a letter to them I wrote as I departed: "You welcomed us the 15 and until the last minute of the 23rd of May, you were with us sharing, guiding and difussing happiness. Although for you it is the everyday land, for us, Medellin was 'wonderland' and 'the land of gold, milk and honey' of Latin America."
We left Medellin with a considerable addition of friends to our facebook and blackberry lists, pictures in our cameras, memorabilia in our bags... but beyond all those material gains, we returned with a bond amongst us stronger than ever, an unforgettable experience that will bind us and our careers forever to that beautiful city and its people.
Wednesday, May 26, 2010
University of Chicago Humanitarian Award and Maroon Key Society Induction
The Humanitarian Award
The Humanitarian Award is presented to students who have lived a life of honesty, integrity, and responsibility, with a demonstrated commitment to the welfare of the greater community.
The Maroon Key Society
The College's honorary society, members serve as advisors to the Dean of the College and the Dean of Students in the College. Nominees must be second or third year students in the College who have been especially active in cocurricular activities, who have good communication skills, and whose academic performance has been strong with a minimum overall grade point average of 3.0.
I could not have done this without the inspiration of those around me and the countless experiences that have shaped who I am, what I do, and why.For more information about college awards, visit: https://studentactivities.uchicago.edu/involved/sla10.shtml
Tuesday, May 11, 2010
Canaryville Little League: The Reshaping of a Community Organization
In the past years, as it came to my attention last summer through my friend Johnny Kozlar, the management of the organization had been decaying, it was much less transparent and the general experience of those who actively participated wasn't the same.
Johnny and I, along with some other peers at the University of Chicago- Dyia Aboasha and Rob Serpico, immediately decided to get involved and bring in our experience, ambition and spirit to start the organization anew, leave behind a transparent, efficient and organized model for this and potentially other communities to follow.
Mark Baker helped us create our official website, www.canaryvillelittleleague.org. We met with the St. Gabriel's Athletic Association and the Parish to get their approval back in 2009. We presented them with our plan of management, an ambitious plan to renovate the entire little league stadium, and our qualifications. Months went by and we saw ourselves holding biweekly sign-up days at the Boyce Park building in Canaryville, aggressively fundraising in the surrounding neighborhoods, including Hyde Park where the University of Chicago is based and reaching out to the entire community to come out, support and sign their kids up.
The beginning was tough- the community was a bit skeptical of our potential- as any community would be with outsiders who propose to renovate their estate and manage an organization free of cost. I remember our first sign up day, when the first parent walked in... The parent was eager to sign his son up for the Little League, as he'd be off the playstation for a change. He said "I'm happy someone is doing this, we didn't think there'd a be a little league this year". Immediately, I felt pride for what we were doing; the thankfulness in each of the 250+ parents who walked in to sign up their kids in a two month period, is the highest form of payment I could ever receive.
Many parents approached us about not being able to afford the participation and uniform fee we were charging, and despite our fundraising (a $35,000 campaign which was mainly for the field rennovation), our Excel spreadsheets indicated that we could not sponsor as many players, as the need expressed. In turn, we developed a system whereby anyone who signed up would get 10 raffle tickets to sell. The system was simple- they'd keep the revenue from the ticket sales, which in fact covered exactly the league's fees, and they just had to return the tickets to us. Basically, we are probably one of the few leagues were any player can play for free if they so desire!
Uniforms, we ordered from Texas, the Cool Breeze technology- official MLB apparel. We held our uniform pick up days, and till this day we're dealing with exchanges here and there, but couldn't be happier about our choice.
In the meantime, we had hired all the contractors that'd renovate our field, mainly from the local neighborhoods in order to put back the money we raised to those business, but some from other states, as we were after quality and expertise at large.
Among the many fundraisers we've held and plan on holding throughout the summer, we had concert nights, car wash weekends, Elvis Night, and many more.
Despite the differences, the bumps along the road, the hours of planning and arguments, the experience has been one that has shaped me and my peers infinitely. It has brought us strongly together, helped us grow in many respects and increased our pool of values and appreciation for community needs in a manner that will remain unique.
Opening day was Sunday May 2nd 2010. It kicked off with a community parade, where nearly 700 people walked the streets in a way that I've never seen any other community do before. The route kicked off from Boyce Park where our operations had started, and arrived at 455 W 45th Street, where the new Canaryville Little League baseball field awaited its new owners, the community of Canaryville. If it wasn't for the help and unity of the entire community, none of this would have ever been accomplished.
We had a beautiful kick off ceremony, in which over 300 helium balloons signaling the US Flag colors were let go by all the innaugurating players, as hundreds of parents clapped and cheered.
I picked up the microphone and said "Let the Games Begin", and Kozlar responded "Play Ball!"
Tuesday, April 20, 2010
Voting Today, Chicago Maroon endorses Akinin's Candidacy!
Polls open at 9 AM at sg.uchicago.edu
The following is an excerpt from the Chicago Maroon Newspaper's April 20th Editorial:
Undergraduate Liaison to the Board of Trustees
For the office of undergraduate liaison to the board of trustees, the Maroon endorses second-year David Akinin. Akinin, who ran for the same position last year, showed a thorough understanding of the liaison’s somewhat limited role and demonstrated a keen interest in SG affairs. Akinin has been active on a number of SG committees and has considerable knowledge of issues pertinent to the student body. The Maroon was impressed by Akinin’s ability to convey his ideas, and we expect that he will be a passionate and articulate voice for student concerns.
To read more visit http://www.chicagomaroon.com/2010/4/20/2010-student-government-endorsements
Monday, April 12, 2010
My Candidacy as Undergraduate Liaison to the Board of Trustees
The Liaison is appointed to bring our voice to the Board of Trustees. Other than meeting with Administrators and Student Government, the Liaison is required to attend the Board’s quarterly meetings. Since the Trustees have busy schedules, by the time they come to the meetings, discussions on issues have already occurred and thoughts been shaped. What’s worth having a voice, if we will only be heard when the conversations have already taken place?
When elected, I will bring us to the discussions early on, and I will create a website through which issues will be available to everyone in the University community so as to include them in the process. I’ve already met with Andrew Alper, the recently appointed chairman to the Board and he’s willing to work with us. My platform: A voice, a website, transparency, support for increasing financial aid (UNDERGRAD and GRADUATE FUNDING) and diminishing budget cuts, encourage tactful expansion and strengthen relations with Hyde Park. I plan on increasing communication channels by tapping into our most impactful resource- Advisers. Through them, I'll send out surveys that target specific issues on campus to fairly represent the opinion of our student body.
Please message me to learn more about my campaign!
I think the Liaison is elected to represent the Interests of the Student Body to the Board. If there’s a considerable amount of Students Petitioning for a specific issue, that has the potential of affecting student and/or campus life, is it the Liaison’s responsibility to be completely effective in conveying their purpose. It is part of the Liaison’s role to guide the students through their ways of expressing discontent or desire for change. Even if the Liaison was unsupportive of a certain issue, his function would be to make himself available and representative of all students for equal.
Do you support adding a voting student member to the board of trustees?
No. I believe that we (the students) were given the opportunity to sit on the Board to brief and shape policy, issues and agendas. It takes more than two decades of age to understand the complexities of every action and policy they implement, and therefore, it should be left to the Trustees to make the ‘executive decisions’. I think that instead of focusing our manpower in pushing the board to give us a vote, students could be bringing about much greater change by spending time understanding our community and campus, their interaction, and the economic drift that changes it on a daily basis
What organizations have you been involved in on campus?
Sit on the Annual Allocations Committee (Student Gov), President at Chabad; Student Rep. for the Coalition of Chicago Colleges; Info Primary for MUNUC; Assistant Chair for ChoMUN; Treasurer of Jewish Action; Rep. for PSAC; Board Member of the Uncommon Fund, Member of the Gilbert F. White Leadership Program; Student Government Proxy, Entrepreneurship Club, Inter-House Council
What types of events do you think you could provide as liaison to give students more access to the board of trustees?
I’ve attended this year’s open forums with the President and some Vice-Presidents of our University, as well as a Brown Bag lunch with the newly appointed Chairman of the Board of Trustees, Andrew Alper. I would definitely keep these types of events coming. To give students the opportunity to first-hand interact with their administrators and trustees is a much stronger cause than attempting to gather data to represent them. In addition, I would hold office hours once a week and publish them on a website that I have promised to make, where all issues and BOT plans would be published for Students to view, comment on and cyber-discuss. This position requires that one reaches out to students in every way possible, and as long as I am elected, the University community will see my efforts focused on reaching out extensively to the student body through online forms, blogs, emails, surveys, by coming up to them in campus to talk or survey them. I have proposed to utilize our academic advisors to distribute quarterly surveys for students to answer. This is the best way of reaching out to undergraduates if one truly seeks to be representative of the whole.
The position of Liaison is geared towards representing undergraduates at our institution, but seeing that Graduate students are not represented in this year’s election, I understand that the focus of the position changes to a great extent. We NEED to reach out more to each and EVERY one of our schools. People have things to say, ideas to implement and others to disagree about. Graduate funding is a huge issue In campus and we need to tackle it in our primary agenda. For this, I’d hold public meetings with Students at both the Graduate School and Undergraduate level to interact more firmly and share concerns.
A Liaison should tie together students and their Student Government and not just focus on the Board of Trustees. Most of this position is about establishing relations on behalf of the students with Trustees and administrators. It is through these relationships that the Liaison can truly make change, bring about progress and let students truly be interested in what’s going on at their University. Student Government doesn’t do a great job in portraying a presence in campus, and one of my goals is to do so. Let’s make SG popular, desirable, liked- a government for the students by the students.
Do you plan on studying abroad or take time off in the next year?
No. I will be matriculating at the University all three quarters in Chicago and giving my best to this position
What do you believe were the last liaisons' biggest successes and biggest failures in the last year? Where you feel they failed, what would you have done differently?
The Liaison did a great job with the immediate response to a sexual assault case that had developed in the University by developing the Working Group on the Sexual Assault Policy. It demonstrates the sort of action that a Liaison must take in such instances- gather a group of students representative of our UC and produce a document/argument that would be used appropriately by Trustees and administrators. The liaison had a great relationship with the Graduate Liaison, which strengthened their voice.
Nevertheless, there was much more work that could have been done- lobbying, representing, showing up. A great majority of our student body doesn’t know who our Liaison is; a great majority of them doesn’t know what a Liaison does. ‘Transparency’ the word everyone runs behind, is worthless if one isn’t going to be visible in the first place. I would have reached out to students more often than by email letting them know that there would be a brown bag lunch with x and y. If the position was all about setting up dates for lunches, we would be running to become facilitators, not liaisons.
Why should older students trust a second-year to understand the complex issues of our campus?
This is a job that requires building relationships, and I am looking forward to strengthen them over the years. I have dedicated this year to understanding our university, Student Government and our administration. Of the candidates, I am the most involved in campus and with Student Government, its funding bodies and the Chicago Coalition of Colleges. I understand how our funding bodies work and I’ve served in Annual Allocations and the Uncommon Fund this year, positions that few students, oftentimes seniors fill. I have the maturity and capacity it takes to establish relationships with Trustees and Administrators and expect to be taken seriously. I am the founder of Shoes4Africa, Inc. (DBA Help4Africa), a non-profit that sends shoes to impoverished communities in Nigeria and the Ivory Coast, www.World2Save.com and www.onejewonestory.com. I was the President of a High School in Miami that enrolls over 4,000 students, and the Liaison to the School Board of Miami-Dade. Students should feel assured that by electing me, they are putting someone on the job that cares about what will happen to this position next year, someone who will keep his word and be ready to be accountable- someone with a passion and a will.
Is there anything else that you feel is important for us to know about yourself or your candidacy?
I’m an economics and international relations major in the college, born in Venezuela, but lived for the past seven years in Miami. I am fluent in Spanish, French and Hebrew. Although I did not win the elections for Student Government at the beginning of the year, I was the only one of the non-elected candidates to attend all Student Government meetings, and even proxy for every one of my class’s representatives various times, including some from other classes. I understand bureaucratic systems, but better yet, I know this position is not about what you can do in the meetings, but outside of them.
Saturday, March 13, 2010
Entrepreneurs International Challenge: Our London Adventure
Sunday, January 31, 2010
A weekend with the Guillens: White Sox Fest 2010
Arie had joined them a day earlier, so when I got to the hotel on Friday I asked him to meet me in the lobby and show me around a bit. Everywhere we went, people would say "there goes Ozzie's body guard, Arie"! I couldn't believe my ears, eyes... In less than a day he was almost as famous as Ozzie.
Anyways, I greeted Ozzie and Ibis, his wife, and later on their kids, Ozzie Jr, Oney and Ozney. What an amazing family I must say- the love in the air, the spice in their speech, the comedy in their dialogue, the kindness in their home, all come out to light seconds after you meet them.
To sum the weekend in a blog post would be a very difficult post. From renting out night clubs and partying all night with Ozzie Guillen and Freddy Garcia, dining at the finest places, munching with the top players at the PH of the Palmer House... to a warm good-bye, this is definitely a weekend my brother Arie and I will not forget...
Minnie Minoso (First African American Player in 1951 in Chicago) and David AkininBy the way, you should all be on the lookout for the acclaimed www.ozzietalks.com !
Ozzie Jr. Guillen, Arie Akinin, Oney Guillen
David Akinin, Freddy Garcia, Gledys Garcia
____, Freddy Garcia, Arie Akinin, Pitching Coach, Ozzie Guillen 






